Course Description
Learning Outcomes:
* Deliver professional customer support through multiple channels.
* Handle customer enquiries, complaints, and requests.
* Use CRM and customer support platforms.
* Apply AI tools for customer communication and support.
* Develop strong written and verbal communication skills.
* Track customer issues and maintain accurate support records.
What you'll learn
- * Deliver professional customer support through multiple channels
- * Handle customer enquiries
- complaints
- and requests
- * Use CRM and customer support platforms
- * Apply AI tools for customer communication and support
- * Develop strong written and verbal communication skills
- * Track customer issues and maintain accurate support records
Course Content
0 sections • 0 lectures • 0h total length
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